About Us - Garage Door Repair Pasadena, CA

Our Story

Founded in 2010, Prime Garage Door & Gate Repair In Pasadena began as a small local business with a simple mission: to provide honest, reliable garage door and gate services to our neighbors in Pasadena and surrounding communities.

What started as a one-man operation has grown into a trusted local business, but we've never lost sight of our roots. We're still locally owned and operated, and we treat every customer with the utmost care and respect.

Over the years, we've helped thousands of homeowners and businesses with their garage door needs. From simple repairs to complete installations, we've built our reputation on quality work, fair pricing, and exceptional customer service.

Today, we're proud to be the go-to garage door company in Pasadena, serving the entire local area with 24/7 emergency service and same-day availability for most repairs.

Our Values

The principles that guide everything we do

Customer First

We treat every customer with exceptional care, providing the highest level of attention and service to ensure complete satisfaction.

Honesty & Integrity

We believe in transparent pricing, honest assessments, and doing what's right for our customers, even when it's not the most profitable option.

Quality Workmanship

We take pride in our work and never cut corners. Every job is done to the highest standards, using quality parts and proper techniques.

Reliability

When we say we'll be there, we're there. We understand that your time is valuable and we respect that by showing up on time and completing work efficiently.

Safety First

Garage doors can be dangerous. We prioritize safety in everything we do, from proper installation to educating customers about maintenance.

Community Focus

We're proud to be part of the Pasadena community and believe in giving back through local involvement and supporting other small businesses.

Meet Our Team

The skilled professionals behind Prime Garage Door & Gate Repair In Pasadena

Mike Crystal

Founder & Lead Technician

With over 15 years of experience in garage door and gate repair and installation, Mike founded Prime Garage Door & Gate Repair In Pasadena with a vision of providing honest, reliable service to the Pasadena community. He's certified in all major garage door and gate brands and continues to stay updated with the latest industry standards.

Sarah Crystal

Operations Manager

Sarah handles all customer service and scheduling, ensuring that every customer receives personalized attention and that our team is always available when you need us. Her attention to detail and commitment to customer satisfaction helps maintain our high standards.

James Crystal

Senior Technician

James brings 8 years of experience to our team, specializing in complex repairs and new installations. He's particularly skilled with smart garage door systems and emergency repairs, often handling our most challenging jobs.

Why Choose Prime Garage Door & Gate Repair In Pasadena?

We're not just another garage door company - we're your neighbors

Local Business

We live and work in Pasadena, so we understand the local community and its needs. When you choose us, you're supporting a local business.

Licensed & Insured

We're fully licensed and insured, giving you peace of mind knowing that your property and our team are protected during any work.

24/7 Emergency Service

Garage door problems don't wait for business hours. We're available 24/7 for emergency repairs when you need us most.

Honest Pricing

No hidden fees, no surprise charges. We provide upfront pricing and detailed estimates before any work begins.

5-Star Reputation

Our customers consistently rate us 5 stars for our quality work, honest pricing, and exceptional customer service.

Warranty Guarantee

All our work comes with a satisfaction guarantee and warranty on parts and labor. We stand behind our work.

About Prime Garage Door & Gate Repair In Pasadena